Professional cleanings go far beyond what a home solution can do.

Our tools and techniques remove buildup in tiny crevices, behind prongs, and underneath settings—areas that standard cloths and cleaners can’t reach. Just as important, we have the expertise to clean delicate pieces and gemstones safely, without risking damage.

The result is a deeper, safer clean that enhances both beauty and longevity.

Cleaning aside, perhaps the most important part of the process, though, is the professional inspection that we perform prior to cleaning your piece.

Periodic inspections are paramount to ensure your piece is in order, and any outstanding issues are addressed before they become bigger ones - for example, damaged prongs that can potentially result in damaged or even lost gemstones.

For most pieces worn regularly—like engagement rings or favorite necklaces—we recommend professional cleaning every 6 months. This helps prevent buildup, catch signs of wear early, and keep your jewelry looking its best.

For pieces that are worn more seldomly, or on special occasions, a professional clean as needed would be sufficient. This, of course, depends on how often you wear the piece.

Our cleaning process depends on the piece at hand. With this in mind, there are a few general steps that are typically followed.

First, we inspect the piece under magnification to check for loose stones, worn prongs, or other areas of concern. This is perhaps one of the most crucial parts of the process, since it ensures that we can identify and repair any potential issues that can become bigger down the road.

Next, we use professional tools, like ultrasonic cleaners and steamers, to gently remove dirt, oils, and buildup from hard-to-reach areas.

Finally, we polish the metal to restore shine and brilliance. For delicate or vintage pieces, we may adjust our methods to ensure everything is cleaned safely and appropriately.

Absolutely! That’s the perk about getting it cleaned by a professional.

With a master jeweler and a GIA graduate gemologist on site, we have the knowledge and expertise needed to safely clean your pieces. We take special care with delicate stones like opals or pearls, vintage items, and pieces with intricate detailing, to ensure everything is handled with the right touch.